Other highlights include:
- Tech trends have shifted the focus of executives, and the recession has caused customers to be more cost conscious
- A new focus on professional services/managed services has caused a longer sales process which means reps and partners need help selling.
- The average ramp time for a productive IT sales rep has gone from 7 to 10 months
- Generally, IT execs do not feel sales reps UNDERSTAND their business
- Engagement through data sharing, pre-packaged marketing solutions, and program planning with partners are ways to create more mindshare.
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